Terms of service

Effective Date: 8 July 2025

Welcome to Empaelle. By using our website, placing an order, or interacting with us in any form, you agree to be bound by the following Terms of Service. Please read them carefully before proceeding.

1. General Conditions

  • By accessing or using any part of our site, you agree to be bound by these Terms.
  • These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
  • We reserve the right to update or change these Terms at any time, and it is your responsibility to review them periodically.

2. Eligibility

By using our site, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • You have given us consent to allow your minor dependents to use this site (if applicable).

3. Products and Pricing

  • All products are subject to availability.
  • Prices are listed in INR and are subject to change without prior notice.
  • We reserve the right to discontinue any product at any time.

4. Order Acceptance and Cancellation

  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to: errors in pricing, product unavailability, or suspected fraud.

5. Payment

  • All payments are securely processed through trusted third-party gateways.
  • We do not store your credit/debit card details.
  • Your purchase will only be confirmed once the payment is successful.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and carrier.
  • We are not responsible for delays caused by natural calamities, logistical issues, or acts beyond our control.

7. Returns & Exchanges

  • Please refer to our [Return Policy] for detailed information on returns, refunds, and exchanges.
  • Products must be returned in unused, original condition with tags.

8. Accuracy of Information

  • We strive to ensure all product details, descriptions, and prices are accurate.
  • However, errors may occur, and we reserve the right to correct them at any time.

9. Intellectual Property

  • All content on this website, including logos, designs, images, and text, is the intellectual property of Empaelle.
  • Reproduction or use without written permission is strictly prohibited.

10. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts located in  New Delhi.

12. Contact Information

For any questions regarding these Terms, you may contact us at:

Empaelle